Palm FX is committed to maintaining the highest standards of security, privacy and operational integrity.
We work with carefully selected regulated payment service providers and financial institutions that maintain robust security frameworks designed to protect client information, payment activity and funds.
Security remains a core consideration in the selection, monitoring and ongoing review of all service providers made available through Palm FX.
Information Security
The regulated financial institutions and payment service providers available through Palm FX maintain industry-recognised security controls designed to safeguard customer information and financial transactions.
These controls may include:
- ISO 27001 certified information security management systems
- Data encryption in transit and at rest
- Multi-factor authentication
- Secure infrastructure and hosting environments
- Continuous monitoring and threat detection
- Regular penetration testing and vulnerability assessments
- Business continuity and disaster recovery planning
- Access controls and staff security training
- Palm FX regularly reviews its partner relationships to ensure that appropriate security and compliance standards continue to be maintained.
Safeguarding of Client Funds
Palm FX does not hold client funds.
Where payment accounts or regulated payment services are provided, client funds are safeguarded by the relevant authorised payment institution in accordance with applicable regulatory requirements.
Safeguarding arrangements are maintained by the regulated provider responsible for delivering the relevant service.
Fraud Prevention
Palm FX and its service providers maintain controls designed to identify, prevent and investigate fraudulent activity, financial crime and unauthorised account access.
Customers should never share passwords, authentication credentials or security codes with any third party.
If you believe your account or personal information may have been compromised, please contact us immediately.
Compliance and Monitoring
Palm FX is committed to maintaining appropriate internal controls and oversight procedures.
We continuously assess our systems, processes and third-party relationships to support the secure delivery of services and the protection of client information.
Third-Party Providers
Payment and foreign exchange services available through Palm FX are provided by regulated financial institutions and authorised payment service providers.
Current service provider information can be found at:
www.equalsmoney.com
Additional providers may be added or changed from time to time.
Smart FX Solutions For Global Business
Palm FX delivers fast, secure and cost-effective foreign exchange and international payment solutions for businesses worldwide.